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Categories Return

  1. The delivered goods do not meet my requirements
  2. Can incorrectly ordered goods be returned?

The delivered goods do not meet my requirements

NOVODENT operates strictly in accordance with all applicable legal regulations and holds the required certifications. Our quality assurance processes are carried out continuously and with the utmost care. However, in rare cases, deviations may occur.

If a product does not meet our quality promise, you can contact our Quality Management Department at any time: frontoffice@novodent.com.

Our team will review your case as quickly as possible and work with you to find a suitable solution – whether it be a replacement, a credit note, or another appropriate measure.


Can incorrectly ordered goods be returned?

You may return the goods at any time to the following address:

NOVODENT Ets.
Industriestrasse 32
9487 Bendern
Liechtenstein

Note: Goods can only be exchanged or refunded if the tamper-evident seal is intact and undamaged and the expiration date has not been exceeded.

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