• Purchasing directly from the manufacturer
  • Purchase on account
  • Specialist staff
  • Direct customer service
  • worldwide shipping

I.         Name and address of the responsible person

The responsible person within the meaning of the General Data Protection Regulation (DSGVO) is:


Phone: +423 377 1500


Data Protection Officer
Industrial road 32
9487 Bendern


The company data protection officer of NOVODENT Ets. can be reached at the above address, , or at datenschutz@novodent.com.

II. general information on data processing
1. scope of the processing of personal data

Our processing of personal data of our users is limited to those data that are necessary for the provision of a functional website and our content and services. The processing of personal data of our users is only carried out for the purposes agreed with them or if there is another legal basis (in the sense of the DSGVO). Only those personal data are collected that are actually necessary for the implementation and processing of our tasks and services or that you have voluntarily provided to us.

2. your rights (data subject rights)

You have the right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, data transfer[1], the origin of your data if it has not been collected by us, and the existence of automated decision-making, including profiling.

You also have the right to revoke any consent you may have given to use your personal data at any time.

If you are of the opinion that the processing of your personal data by us is in conflict with the applicable data protection regulations, you have the possibility to complain to the data protection authority.

III Description and scope of data processing

1. provision of the website

Each time our website is called up, our system automatically collects data and information from the computer system of the calling computer. The following data is collected in the process:

The IP address of the user
Date and time of access.

We store this information for a maximum period of 365 days. The storage is done for reasons of data security to ensure the stability and operational reliability of our system.

2. cookies

We use cookies on our website to make our offer user-friendly. Cookies are small files that your browser automatically creates and that are stored on your terminal device (laptop, tablet, smartphone, etc.) when you visit our site. The cookies remain stored until you delete them. This allows us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you allow them in individual cases. However, we would like to point out that deactivation will mean that you will not be able to use all the functions of our website.

The legal basis for the data processed by cookies is Art. 6 para. 1 p. 1 lit. f DSGVO.

The cookies remain valid for 1 day and are then deleted by your browser.

3rd contact form

If you fill out a contact form or send us an email or other electronic message, your information will only be stored for the processing of the request, possible related further questions, and used only in the context of the request.

The legal basis for processing your request is Art. 6 para. 1 p. 1 lit. b DSGVO.

We will delete your email address after your request has been dealt with.

3. contact form

If you fill out a contact form or send us an email or other electronic message, your information will only be stored for processing the request, possible related further questions, and used only in the context of the request.

The legal basis for processing your request is Art. 6 para. 1 p. 1 lit. b DSGVO.

We will delete your email address after your request has been dealt with.

4. newsletter

If you sign up for our newsletter, we will immediately send an e-mail to the e-mail address provided, which contains a hyperlink. By clicking on this link, you confirm your newsletter registration (double opt-in procedure). If this registration confirmation is not received within 48 hours, we will delete the e-mail address from our temporary list and registration will not have taken place.

If you confirm the newsletter registration, you give your consent to the storage of your e-mail address including the date of registration, IP address and the list name of the desired newsletter. We use your e-mail address and the personal data collected at the same time, such as contact person, address data only for the administration and sending of the newsletter requested by you, to the periodicity specified at registration.

Our newsletters do not contain obvious or hidden counters, third party advertising or links to external sites that are not directly related to the content of our newsletter.

Each newsletter contains a notice on how to unsubscribe from the newsletter.

5. file downloads

We do not require any personal information from you in order for you to download files from our website.

6. online store

To order from our online store, you must register once and set a user name and a personal password. On future visits to our website, you will be able to log in with your username and password and will not have to re-enter your address and payment information each time you place an order. Your password is stored in encrypted form and cannot be viewed by us.

When registering, you will need to provide information such as your name, address, company details such as UID and details of the payment method you wish to use. In order for us to store this registration data (as your personal customer account), your express consent is required. At the appropriate place on the registration page, we first inform you comprehensively about the purpose and scope of data processing. You can then give your declaration of consent by activating a checkbox. Your declaration of consent will be logged by us.

You have the possibility to revoke your declaration of consent informally at any time. The revocation is to be sent to the address NOVODENT Ets. Industriestrasse32, 9487 Bendern, Liechtenstein.

The data of your orders will also be stored in your customer account.

We use the personal data collected during registration and ordering exclusively for the proper processing of your order.

You can view and change the data in your customer account, such as the payment method and delivery address you have selected, at any time. If you update information, we keep a copy of your original information stored to clarify any issues between you and us.

You can object to the use of the data for the purpose just mentioned at any time. In this case, a new complete registration is required for each order. The objection must be sent to the address in NOVODENT Ets. Industriestrasse32, 9487 Bendern, Liechtenstein.

We delete all data that we do not have to keep due to legal regulations, e.g. in accounting, as soon as the order is completed.

You have the option to delete your customer account at any time as soon as no order is open.

7. social plugins

All integrated social plugins work via the 2-click process; this means that the recording of your surfing behavior by a plugin only starts when you activate the corresponding plugin by clicking on it in the first place. If you are logged in with your Facebook account at the same time as visiting our website, for example, Facebook will register the page visit after activating the plugin (first click) and can assign this visit to your user account.

IV. Data security

Within the website visit, we use the widespread SSL procedure in conjunction with the highest encryption level supported by your browser. You can see whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the address bar of your browser.

In addition, we use other appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved where possible in line with technological developments.

Provided that in the case of data transmission does not cause a disproportionate effort.


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