Right of revocation

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.

A. Instructions on Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is 5 days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (NOVODENT Ets., Industriestrasse 32, 9487 Bendern, Liechtenstein, Tel.: +423 377 1509, Email: info@novodent.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (except for additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged fees for this reimbursement. We may withhold reimbursement until we have received the returned goods or you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods if this loss in value is due to handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exclusion or Premature Expiration of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual choice or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.

The right of withdrawal also expires prematurely for contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Linked/Financed Transactions

If you finance this contract through a loan and later withdraw from it, you are also no longer bound by the loan agreement, provided that both agreements form an economic unit. This is particularly the case if we are also your lender or if your lender uses our cooperation to finance your purchase.

If the loan has already been disbursed to us at the time the withdrawal takes effect or at the time of return of the goods, your lender will assume our rights and obligations towards you regarding the legal consequences of the withdrawal or return in relation to the financed contract.

This does not apply if the present contract concerns the acquisition of financial instruments (e.g., securities, foreign exchange, or derivatives).

If you want to avoid a contractual commitment as much as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you have a right of withdrawal for that as well.

General Notes

1. Please avoid damaging or contaminating the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure suitable packaging to provide adequate protection against transport damage.
2. Please do not return goods freight collect (unpaid shipping).
3. Please note that the above points (1-2) are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal Form

If you wish to withdraw from the contract, please complete this form and return it to us.

To:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / provision of the following service (*):

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only for notifications on paper)

_________________________
Date

(*) Delete as appropriate

download revocation right

Download the sample revocation form (PDF)

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